1. Our Commitment to You

Zeta Media Ltd manages omni-channel media buying and advertising campaigns across TV, radio, OOH/DOOH (including Transport for London, digital billboards, bus stops and shopping centres), podcasts, and online display platforms. Our aim is simple: to help you get the exposure you deserve, at the best possible rates, without bloated retainers or hidden fees.

We’ll always give you honest advice about what will work best for your brand. If we don’t believe in a campaign, we won’t recommend it.

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2. Legal & Regulatory Compliance

Zeta Media Ltd complies with all relevant UK advertising laws and codes, including but not limited to:

• The UK Code of Non-broadcast Advertising and Direct & Promotional Marketing (CAP Code)

• The UK Code of Broadcast Advertising (BCAP Code)

• Ofcom Broadcasting Code (for radio and TV)

• Committee of Advertising Practice (CAP) Guidelines

• Advertising Standards Authority (ASA) regulations

• Data Protection Act 2018 and UK GDPR (where applicable to tracking, reporting or campaign data)

Zeta Media Ltd does not run campaigns that breach UK advertising laws, promote false claims, or fail to disclose required information. You can read more at www.asa.org.uk.

As the advertiser, you are responsible for the legality and accuracy of any content, claims, or offers you request be included. Zeta Media Ltd will provide guidance where possible and flag any concerns.

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3. Performance & ROI

Zeta Media Ltd cannot guarantee a specific return on investment (ROI). Advertising results depend on a wide range of external factors beyond our control. However, we will always use our full experience, data, and strategic insight to deliver the best possible outcome from any campaign.

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4. Our Fee Structure

Zeta Media Ltd does not charge additional admin or service fees.
You will only ever pay for the advertising you purchase – there are no hidden charges, retainers, or surprise extras applied by us. We are paid directly by the media platforms we work with.

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5. Payments & Booking Terms

• Campaign bookings are confirmed by the signing of the official Zeta Media Ltd Order Form, which will be sent via email from sam@zetamedia.co.uk.

• Once signed and returned, the order is final and binding. There is no cancellation or cooling-off period.

• Payment terms will be agreed in writing before any bookings are placed. Some platforms may require full or partial payment upfront.

• Late payments may result in delayed, paused, or cancelled campaign activity.

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6. Cancellations & Amendments

No cancellations are permitted after the order form has been signed. Amendments may be possible in some cases, subject to the terms of the media provider. Zeta Media Ltd will always aim to be as helpful and flexible as circumstances allow.

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7. Changes to These Terms

Zeta Media Ltd may update these Terms from time to time. Notice of any changes will be given via email or published on our website. Continued use of our services will be considered acceptance of any updated Terms.

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8. Need Clarity? Just Ask.

We believe in making media buying simple, not stressful. If you ever need clarification on anything in this document – or your campaign in general – just reach out. We’ll explain it in plain English.

Let us handle the media maze while you focus on growing your business.

Questions? Get in touch